La gestione dei reclami tramite Social Media – CRM Magazine

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See on Scoop.itSEO ADDICTED!!!

CRM MagazineLa gestione dei reclami tramite Social MediaCRM MagazineAvere un profilo sui Social Network sposta la conversazione cliente/azienda dai canali tradizionali a quelli virtuali, aumentando i momenti di interazione, e rafforzando la…

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